Privacy Policy
Privacy Policy
Last Updated: 19.05.2025
Welcome to Winkora!
At Winkora, accessible from www.winkora.com, we are committed to protecting your privacy and ensuring your shopping experience is safe and secure. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our store.
1. Information We Collect
When you visit our website or place an order, we collect the following types of information:
a. Personal Information
When you make a purchase or register an account, we collect:
Full Name, Shipping and Billing Address, Email Address, Phone Number, Payment Information (processed securely through third-party gateways)
b. Device Information
When you browse our store, we automatically collect:
IP Address, Browser Type, Time Zone, Cookies and Site Interaction Data, Pages viewed and products browsed.
c. Order Information
Details about purchases you make, including:
Items bought
Order amount
Purchase date and history
2. How We Use Your Information
We use your information to:
Fulfill and manage orders
Process payments securely
Provide customer support
Communicate order updates or promotional offers
Improve and personalize your shopping experience
Analyze store performance and customer behavior
Prevent fraud and maintain site security
3. Sharing Your Information
Your privacy is important to us. We do not sell, rent, or trade your personal information. However, we may share data with trusted third parties only when necessary, including:
Shopify, the platform hosting our store
Payment processors to complete transactions
Shipping and logistics partners to deliver your order
Analytics tools (e.g., Google Analytics) to help us understand visitor behavior
Legal authorities, if required to comply with laws or legal processes
All third-party service providers are obligated to use your information only as necessary to perform services on our behalf.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Remember your cart contents and login info
Personalize content and product recommendations
Analyze website traffic and performance
You can disable cookies in your browser settings, though this may affect site functionality.
5. Your Rights and Choices
Depending on your location, you may have the right to:
Access the personal data we hold about you
Correct or update inaccurate data
Request deletion of your personal information
Opt out of marketing emails or texts
To exercise your rights or ask questions, contact us at support@winkora.com.
6. Data Retention
We retain your personal data only for as long as necessary:
To fulfill your order
To comply with legal obligations
To resolve disputes and enforce our policies
You may request that we delete your personal information at any time.
7. Security
We take your privacy seriously and implement appropriate security measures to protect your personal data. While no method of transmission over the internet is 100% secure, we use trusted partners and encrypted channels to safeguard your data.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies separately.
9. Children's Privacy
Winkora does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal data, please contact us immediately, and we will take appropriate action.
10. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page, and the "Last Updated" date will be revised accordingly. Continued use of our services after changes implies acceptance of the updated policy.
11. Contact Us
If you have questions or concerns regarding this Privacy Policy or your personal information, please contact us:
Email: support@winkora.com
Website: www.winkora.com